Which of the following can help in building rapport with clients during education sessions?

Maintaining eye contact and active listening is a vital approach in building rapport with clients during education sessions. Eye contact demonstrates engagement and attentiveness, helping clients feel valued and understood. It conveys sincerity, making it easier for clients to connect with the educator on a personal level. Active listening further enhances rapport, as it involves fully concentrating, understanding, and responding thoughtfully to what the client is expressing. This two-way communication fosters trust and encourages clients to share their thoughts, questions, or concerns, ultimately creating a more effective and supportive educational environment.

Rushed communication may lead to misunderstandings, while using technical terminology can confuse clients who may not be familiar with specific jargon, hindering effective education. Avoiding personal stories can limit the emotional connection that often helps clients relate to the information being presented. Building rapport is all about creating a comfortable atmosphere where clients feel respected and heard, which is best achieved through eye contact and active listening.